Can nurture strong, long-term relationships with anycustomer or branch representative. Categories: Fortegra Financial operates in the Fintech industry. Grab your service contract and let's get started. Rooms To Go - Living room furniture falling apart, Rooms To Go - cindy crawford palm springs sectional sofa, Rooms To Go - the rep refused to help me with the leather coach, which started to fade away, Rooms To Go - Horribly delivery time, no stock availability. To get started, please enter the required fields below to download your Partner with Fortegra Learn More Consumer Claims & Support Get Help For over 40 years, we've been delivering reliable risk management solutions. 4Repairs Fortegra is proud to be Certified by Great Place to Work. In order to better assist you, please choose from one of the following: Specialty Insurance Service Contracts Credit Insurance Premium Finance, File a Claim Download Documents Check Status of Claim Contact Us, E-Delivery Disclosure |Legal Notice | Privacy Policy. The New Hot F&I Product: Excess Wear & Use Protection. Thats the longest it takes for one of your customers to have a call answered. The first few reps were rude and gave me the run around. 4Repairs (b) Accidental punctures, cuts or rips to wicker, fabric, leather or vinyl caused by a single incident Fortegra is a global specialty insurer based out of Jacksonville that offers offer a diverse set of admitted and surplus insurance products and warranty solutions. And we always give them a live person to work with, empowering them to make decisions on the phone so their claim gets approved fast. My contract says accidental damage such as cigarettes burns and spills. Rep advised that I have had the sectional longer than a year and Warranty expired. Submit a complaint and get your issue resolved. JACKSONVILLE, Fla.-- ( BUSINESS WIRE )-- Fortegra Financial Corporation ("Fortegra"), a leading specialty insurer and subsidiary of Tiptree Inc. (NASDAQ: TIPT), announced today that it is now the exclusive vehicle service contract provider for Motorpoint, UK's largest independent car retailer. Nicole Wettstain - Account Manager - Fortegra | LinkedIn Theyre stuck in the middle between the actual insurance underwriter and you, the agent. Excellent interpersonal and customer service skills. Care to email us your order # to TellUs@RoomsToGo.com? They want to take your money but not follow by their own rules. The Wall Street Transcript focuses on covering investor and investment related news. They're are thieves. In order to better assist you, please choose from one of the following: Specialty Insurance Service Contracts Credit Insurance Premium Finance, File a Claim Download Documents Check Status of Claim Contact Us, E-Delivery Disclosure |Legal Notice | Privacy Policy, Meet The Six Underwriting Companies In The Fortegra Family, A Kentucky-domiciled life insurance company, A Louisiana-domiciled life insurance company, Provides life insurance in the state of Louisiana, Product lines include credit life, health and accident, and life insurance, A Delaware-domiciled property and casualty insurance company, Provides credit-related property insurance in over 40 states and the District of Columbia, Product lines include real estate and automobile collateral protection, credit property (primarily consumer goods), non-file, warranty, and involuntary unemployment insurance, A Georgia-domiciled property and casualty insurance company, Provides credit-related property insurance in Georgia and North Carolina, Product lines include real estate and auto collateral protection, credit property, contractual liability debt cancellation, vehicle service contracts and extended service contracts, involuntary unemployment insurance, and non-file, A California-domiciled property and casualty insurance company, Provides insurance products in the state of California, Product lines include personal auto, disability, fire, liability, and marine insurance, A Georgia-domiciled life insurance company licensed in 45 states, Product lines include credit life, and credit accident and health insurance, Product lines include life insurance, health insurance, and annuities, Provides life insurance in the state of Kentucky. Forms for a furniture claim? However, depending on your item you may be able to purchase a new service contract on the item at the time of replacement. We look forward to connecting with you. If you are interested in learning more about our customisable insurance or protection plan programs please complete the form below so we can properly route your inquiry. We are so sorry to hear of your poor experience. They did not fulfill my contract as I now have to purchase the part, pay for shipping and pay someone to repair my chair which should have ALL been covered under my contract. The service provider will accept cash, check or credit/debit card. I asked for a full refund of $269.99. 9 days later and still no response I decide to call them today. Follow Up and ImprovementWe think our claims process knocks it out of the park. Fill out the form below and we will get back to you. 02/09/2023, Partnership expands Fortegra's Automotive Market Solutions in the U.K. andIreland, Categories: Fortegra Job Openings Either Fortegra is unable to contact the customer, or the customer has indicated they no longer . Ability to multitask using various applications and channels of communication. They are only supposedly paying me a refund of $204.99 and I want a full refund do to additional costs I am having to pay out of my pocket. The complaint has been investigated and resolved to the customer's satisfaction. 01/05/2022. Fortegra Agent/Agency Appointment Regulatory Specialist Jacksonville, FL Easy Apply 7d Fortegra Manager, Data Management Team Jacksonville, FL Easy Apply 3d $54K-$84K Per Year (Glassdoor est.) Fortegra.com is owned and operated by FORTEGRA from its main administrative office located at: 10751 Deerwood Park Blvd., Ste. You may require Adobe Acrobat Reader to read this file. ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. Commenting on Fortegras success, Rick said, Its our ability to complement underwriting revenue with fee revenue that changes the dynamic of the investment for shareholders little safer, little outsized-return environment. Click here to read more. Fortegra is the company that they use. The estimated base pay is $38,686 per year. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If it was my first time recieving the items, they should be brand new out the box. Claims Examiner I Job in Jacksonville, FL at Fortegra Financial I asked for a full refund of $269.99. Not Fortegra. The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. We're glad you asked. Please reference your terms and conditions for specific claim contact information for expedited service. Can nurture strong, long-term relationships with any customer or branch representative. We're here to help you file a claim, track a claim, and answer any of your coverage-related questions. We have both property and casualty as well as life and health underwriters, all headquartered in Jacksonville, FL. The Customer Service Representative ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes to plans, coordinating with other team members and departments to resolve inquiries and issues for customers, and branch representatives. Clear verbal and written communication skills. Within a year of purchasing, we noticed a scratch on the arm of the end recliner. 200, Jacksonville, FL 32256. 07/14/2021. In fact, their warranty states that: WHAT IS NOT COVERED: Please email us your order # and the details to TellUs@RoomsToGo.com. Select Method Get Started Claim Filing FAQs What do I need to file a claim? Sorry, this job was removed at 12:04 a.m. (CST) on Friday, April 28, 2023. Ability to multitask using various applications and channels of communication. Forget it. News, Holly Bohn - Executive Vice President, Chief Marketing Officer Select another method. Lyndon Southern - A Fortegra Insurance Company Fortegra is more than an insurance and service contract provider, we're a PARTNER committed to your success. Basic to moderate skills in Word, Excel, and Outlook and other Microsoft Applications. Whether you need to file a claim, check the status of an existing claim or get in touch for any other reason, get started by selecting the policy or product type below. After spending a month and more than 30mins on average each time I called it got very very frustrating. Total fraud. For more information on Fortegra follow us on our LinkedIn . Experience using 1-2 systems/programs simultaneously. Making a Claim Download Adobe Acrobat Reader for free by clicking the "Download" button below. I was very excited to use Rooms2go to furnish our brand new home, initially. Fortegra EU Contact Us JACKSONVILLE, Fla.--(BUSINESS WIRE)--Fortegra Europe Insurance Company(Fortegra or Company), a leading international specialty insurer and subsidiary of Tiptree Inc. (NASDAQ: TIPT) (Tiptree), today announced the registration of a branch office in Prague, Czech Republic. This limited warranty, which is designed to protect U.S. car owners against the rising threat of catalytic converter thefts, is already available at dozens of auto dealers across the country, with new dealers joining daily. And faster is better. Sign in to save Customer Service Representative I at Fortegra. The scratches clearly penetrated through the leather as our sofa is brown and all you can see is white from the padding underneath the leather. They had to bring me 3 different table tops to get a "new" one. A positive experience at every touch point is critical to how we do customer service. News, Holly Bohn - Executive Vice President, Chief Marketing Officer Warranty Solutions, This button displays the currently selected search type. My claim number is 1562706. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Please contact the store where you made your initial purchase. Corey Rocquin Fortegra can give your customers a break thanks to vehicle service contracts customized to fit their individual needs. JACKSONVILLE, Fla.,Jan. 17, 2023/PRNewswire/ -- The Fortegra Group, Inc ("Fortegra"), a global specialty insurer and subsidiary of Tiptree Inc. (NASDAQ:TIPT) today announced the launch of a Catalytic Converter Theft Deterrent Product under the company's Smart AutoCare brand. For more than 45 years, we have delivered risk management solutions that help people and businesses succeed in the face of uncertainty. They do not honor contracts. Fortegra is a global specialty insurer based out of Jacksonville that offers offer a diverse set of admitted and surplus insurance products and warranty solutions. Meet The Six Underwriting Companies In The Fortegra Family Call them back and request replacement." We are deeply disappointed to hear of the issues involved with your order and we would love to see if there is any way we can help! (Fortegra or Company), a leading international specialty insurer and subsidiary of Tiptree Inc. (NASDAQ: TIPT) (Tiptree), today announced the registration of a branch office in Prague, Czech Republic.