2022 Shaw Communications. Obviously not while it is actually live, but if you pause or rewind or jump back then you are no longer actually If all the above steps dont work and youre still experiencing issues with your cable box not getting a signal, then you should contact your cable provider for further assistance. DVR for Optimum TV will automatically rewind and record up to one hour of the current programming. Yes, Optimum does offer a discount to seniors. Press the PAUSE button, and wait 30 seconds. For more information, please see our Remote control sticking on fast forward and rewind when watching live tv Go to solution Hi, when I am watching live tv, if I try to rewind to a few minutes to rewatch something, my remote keeps rewinding until it gets to when I started to watch the programme. Finally, you can purchase standalone DVRs from many major electronics stores. Pluto TV is available on all major hardware platforms, including Roku, Amazon Fire TV, Android TV, Apple TV, PlayStation, Xfinity, and Chromecast. Next, your Optimum representative will provide you with the necessary documents to sign for the package downgrade. If youre dealing with Wi-Fi problems on Optimum hardware or a possible service outage, Optimum offers 24/7 tech support at the local phone number for your Optimum region. The power button blinks when I press the buttons on the remote, Any help before I try customer service? Sep 20, 2021. By signing up, you agree to our Terms of Use and Privacy Policy. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Disclaimer: This sub is not affiliated with Optimum or Altice USA in any way. Optimum is owned by Cablevision and includes the service to former Bresnan Communications clients. I have the same problem, I was wondering if I have to have the show on from the start to be able to Rewind on Shaw. Hello @delpiro10! Seven Apple TVs with the AliceOne app. Also, have you had a chance to reset your box to see if it helps? %%EOF
Otherwise, you can watch it on demand when it finishes. I'm having the same problem. But I hear you can't rewind live TV? The sales departments hours are 8:00 a.m. to 8:00 p.m. Reviews Optimum customer service is available from If youre interested in this service, contact Optimum for more information. Youll be billed for an extra month if you run into a new billing cycle, and Optimum doesnt prorate your bill after your service is cancelled. Check out our Optimum customer service, TV port, and slow internet guides to figure out your next troubleshooting steps. DVR also allows you to rewind and fast-forward live TV, pause a show, or even create your own instant replays. Seems like a flaw in the system as it affects many many customers. Once these documents have been signed, Optimum will arrange for a technician to come to your home and install the necessary hardware. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Next, select the TV that you want to connect Alexa to and tap Continue. The back arrows show on the screen and there's lots of buffer (as also proved by the ability to jump back) but it does nothing. 2 years ago. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Why can't you rewind live TV anymore? - Ashley Optimums footprint covers New Jersey, Connecticut, and much of New York City, so if youre staying in the New York tristate area, youll likely be able to transfer your Optimum subscription to your new address. Love, who won over the judges with a performance of her original song Boulders on Sunday, failed to score a spot in the top 12. I'm running into the same problems. Optimum offers a variety of packages that offer different levels of service. hb```b``:Abl,'x;5:H100madtAwlLa.aI20E),"'&n_&`ifjH1M~w; P
bG!@69";HcJ:X}x|H1'Y ]A j:ck_.0 2 Oftentimes, performing a System Refresh on your X1 box can fix most issues you may experience not unlike yours. We're looking forward to helping make this right. Share You have to go through the entire online troubleshooting every time, first. I'm tech savvy as shit. They may be able to diagnose the problem more accurately, and can provide technical support if necessary. Optimum: My live rewind feature is not working | Dec 28, With my Humax PVR I could pause and rewind live TV by default. All rights reserved. This website uses cookies to improve your experience while you navigate through the website. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Hi there @Jparsons! Click to reveal 0000102473 00000 n
Click the direct message icon In the 'To' line, type "Xfinity Support" there. Optimum This sub DOES NOT VERIFY Altice/Optimum employees except for u/ItsOptimum. 0
A drop-down list appears. An official employee, such as myself or whoever is first available, will respond. RBFunk Pause live TV stopped working Recently, I lost the ability to Pause, Rewind, and Fast Forward live TV. When the front panel on the digital cable box displays the time, the reset is complete. It's so irritating. These cookies will be stored in your browser only with your consent. #7. oblongOOblinkers said: And I also just read that 2021 Sony's don't have any catch up apps either. We appreciate the time you've spent with us and hope for many more. 0000001663 00000 n
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Third, check the cables themselves. Does it? My X-1 box just stopped rewinding and pausing today. After a technician has installed the new package at your house and all other requirements have been met, your Optimum service should be downgraded. Which is the best DVR service on the market? I reset the box daily, but the problem returns, normally within 24 hours. Optimum Channel In order to use Optimum DVR, youll need the right equipmentan Optimum DVR receiver, a compatible modem and router, and an HDTV. +Use the ARROWS to highlight Record and press SEL. Each TV box is $7.50 per month, and DVR storage service starts at $10.00 a month for 150 hours and $20 a month for 300 hours. If you select Record Series, you can select a series to record and then the storage device, and your Set-top Box will record all future episodes. Hello @user_25a163. I did a reset 20 minutes later, and nothing changed. This will stop all of your services for the duration that you select. To start a chat, please click the chat icon in the top right of the page! If you are looking to downgrade your Optimum package, there are several steps you should follow to ensure the process goes smoothly. 0000003188 00000 n
Your Digital Box does not have an Expander connected and/or your Digital Box does not have an internal hard drive. I am able to jump back but when trying to rewind it just sits there. Youll need an Optimum ID to access your DVR away from home. endstream
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Canceling Optimum service. YouTube TV allows for rewinding live TV on Roku and Google Chromecast with Google TV. Option 1 Unplug your cable box from either the wall outlet or the box itself. The cookies is used to store the user consent for the cookies in the category "Necessary". bit.ly/3OWdyt3 0000151103 00000 n
WebWednesday, September 1st, 2021 7:24 PM Closed Can't rewind pause or fast forward my live tv Having issues with my tv not rewinding, fast forwarding or pausing. 0000001788 00000 n
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If you want a response from the company it is best to contact Customer Support. How To PAUSE & RECORD Live TV - YouTube After waiting for at least 10 seconds, screw the coaxial cable back onto the box, followed by Can't rewind or fast forward on my TV during live shows. 0000014111 00000 n
When watching live TV, for instance, Global Morning News, I cannot rewind or fast forward. It is a pity about the lack of a live pause feature though. 0000011574 00000 n
They do have 'my5' (at least on my x90J), but the others are planned for this year, according to Sony. I've tried The cookie is used to store the user consent for the cookies in the category "Performance". Who is the owner of Cablevision Optimum West? These cookies ensure basic functionalities and security features of the website, anonymously. We dont really do DVRs anymore. This sub DOES NOT VERIFY Altice/Optimum employees except for u/ItsOptimum. Optimum customer service is available from 9:00 a.m. to 5:00 p.m. I just switched to Comcast and love the service in general but this daily reset is going to shorten our relationship. Wifi/Router: eero Pro x3 (house has full coverage, no dead spots), STBs: Samsung SMT-C5320 x7 (Four of them are now dead and no longer power on), Coax: run all throughout the house for the 7 STBs, Television service with Optimum/Altice on the 7 televisions. I never thought of it as having to do with the xbox, but now that you mention it, my son did just hook up his. To cancel Optimum service, call Optimums local customer service line for your region. You can pause Live TV, Rewind and Record Live TV and also do series recording via your Why is the rewind no longer working on live tv? ET on Saturday. Why does such a thing exist? This cookie is set by GDPR Cookie Consent plugin. You wont have to pay your full bill during each billing period, but youll still have to pay a small monthly fee while your service is paused. Seven Altice Mini boxes, but they require an AlticeOne modem/router/STB. I did the system refresh to fix my problem rewinding live tv and now I cant even pause it. Select Manage devices, and then Link Another Fire TV. Choose the Fire TV you want to control. WebWhen you need to pause live TV, press PAUSE and the program will stay paused for up to 15 minutes. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. You can record TV shows, movies and other programming that is broadcast by your cable provider. There is no buffer. 0000126097 00000 n
Spectrum TV app: Download and get started - Spectrum Support Spectrum TV app on Apple TV - Spectrum Support Cloud DVR (cDVR) and Cloud DVR Plus FAQs - Spectrum Support FAQs Q5: Can I rewind live TV or Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), 4. Same problem here. The new player on the market is YouTube TV, which gives you 40+ channels for $35 a month. Yes, you can pause Optimum at any time. The cost of DVR service with Optimum depends on your specific TV package. Have you completed a cable box reset to any of the TV's, has there been any changes? #GetCloserGoFarther with award-winning Internet from Optimum. Manage your DVR on the go Manage your recordings anytime, from anywhere using optimum.net or the Optimum App. Pro tip: Check out our Optimum TV and Optimum internet reviews to learn more about each Optimum service. They also include all the local channels (ABS, CBS, NBC, Fox) in the service, which is a great. Confused: Starting over with home TV setup : r/OPTIMUM - Reddit Most cable companies offer their own branded DVR, but there are also several third-party options available. Does it? You also get access to Optimums network of WiFi hotspots and its On Demand library, so you can enjoy streaming media on the go. How to stream Newsmax for free on There are a few reasons why your cable box may not be getting a signal. . No you cant rewind it, but you can click the Start Over button to watch the program from the start, even after it has already begun. aq|Y:V)3 WebWednesday, September 1st, 2021 7:24 PM Closed Can't rewind pause or fast forward my live tv Having issues with my tv not rewinding, fast forwarding or pausing. Google is king of the cloud and their big selling point is their awesome DVR service. DVR also allows you to rewind and fast-forward live TV, pause a show, or even create your own instant replays. Your Shaw PVR cannot "fast forward" on a "live" feed, because the PVR has not yet received the stream. ET from Monday to Friday, and its weekend hours are 8:00 a.m. to 6:00 p.m. 0000010754 00000 n
This website is using a security service to protect itself from online attacks. The DVR also has capabilities allowing you to pause live TV, set reminders and record multiple shows at the same time. 0000009854 00000 n
to use Timeshift on Samsung TV to Control Your TV with Alexa We are so glad to hear from you and want to assist in any way that we can to get this addressed and resolved for you. + Visit optimum.net, sign in with your Optimum ID and password, and select DVR next to TV in the top navigation bar. G. WebIt's the deadliest job on Earth: crab fishing off the Alaska coast o See more. 0000102376 00000 n
You can also use the Optimum DVR service to record your shows and watch them later on your own time. The cheapest Optimum package is the Optimum 10 package, which starts at $24. I dont understand what happened I was able to pause, fast, forward rewind. Aggravating. 0000102622 00000 n
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This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! Your IP: Search for Xfinity Support, if needed. The recordings are saved on a hard drive, so you can access them any time you want. 0000101909 00000 n
'American Idol' top 12: Luke Bryan shocked at Olivia Soli elimination 5. Lastly, check to see if your area or building is experiencing a power outage. Press ESC to cancel. To send a "direct message" / "private message" message to Xfinity Support: Click the "Direct Message" icon or https://comca.st/3HIAjwK, Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". Check out Optimums moving form to make sure you can transfer your Optimum TV or internet service. @3vny/_770bmTDu6h]k4rfRz`-z86Zr2eX_u\o0iXQU+Mn!3@~jFdX\B f*4K Cb8P_YpB_LL3aPh=nznk9|p62K+`+"DGWU5#2;>~zS].8%;I/h)#u_E!l~3h/LWB7Y. You can email the site owner to let them know you were blocked. Try swapping out the HDMI cable for a new one to make sure that it isnt damaged. In the top right corner, you'll see a little chat icon near the bell icon. Do not ask or give PII. If you select Record This, you can then specify the time, duration and channel and then select your storage device. Every Samsung STB out of the house (because they keep failing). First, check that all the cables are connected properly. It sounds like the only solution is to drive 30 miles and exchange it at the nearest Xfinity store. You can also go to a local Optimum store and choose to pause your services. Says top box function not available same as many of the other comments here. I need help before I decide to cancel my service. Type your message in the text area near the bottom of the window. I believe the buffer was 2 hours however using the Samsung built in timeshift it appears that I have to manually activate it in order to have this facility? These devices will typically allow you to record more hours of content than the models offered by the cable companies, and they often have additional features like online streaming and access to third-party apps. | Jun 8, 2021. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, It worked yesterday just fine. Why does my DVR cut off the end of shows? When I'm warching a recorded show everything is okay. But for the life of me I cannot figure out how to setup a home with Altice/Optimum service onto seven televisions. How many shows can I record at a time on DVR optimum? Finally, you can always just unplug any Optimum equipment in your home to immediately pause services without having to contact Optimum. Suddenly I hear gasps and so I run back to pause live tv and rewind it to just maybe 10 seconds prior to see what happened. If a customer wants to add premium channels, like HBO or Cinemax, they can do so at an additional cost, but the basic Optimum Senior Plan comes with plenty of great features and options. We are happy to help with the pausing/rewinding issue that you're experiencing. 87 30
Select Fire TV from the video section. The cost of the service varies depending on your plan and modem. Finally, if none of the above steps fix the issue, you should contact your cable provider. Hey there @user_8f5309, thanks for reaching out! %PDF-1.3
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@Mike1234-- There is no Rewind orFF working. Additionally, Optimum charges a monthly fee for access to its DVR service and a one-time installation fee. 126 0 obj
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8 How many shows can I record at a time on DVR optimum?
Watch TV on your own schedule: record, rewind and rewatch your favorites! Do not ask or give PII. Hi there, @user_0ed6e9, thank you for commenting and sharing your experience on our Xfinity Forums. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. for storing your recordings. Make sure all the connections are secure and tight, and if applicable, check for any kinks or bends in the coaxial cable. Secondly, check the connections on the wall outlets (which are connected to the coaxial cable from the box). This is only on live TV. Make sure the power cord is securely plugged into the back of your cable box and the outlet, and that the HDMI cable is connected to the HDMI port on both your TV and your cable box. Guilty of the latter. Making the decision to switch Optimum packages can be a confusing and overwhelming process, but with the right information and assistance you can quickly and easily downgrade your package. Second, check your remote and make sure the batteries havent run out. Press the same button, to switch to "fast reverse". Performance & security by Cloudflare. I too am having issues rewinding. I've yet to find a way to make the solution permanent. Looking at the alternatives I've decided to go with an external USB HDD and use the recording function of the TV. Watch the lamps on your remote, as you press buttons. How to Change or Cancel Optimum Service | CableTV.com 0000015888 00000 n
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Seven Optimum Stream TV boxes, but I just checked their channel lineup: Funny or Die channel, Mr. Bean & Friends channel, Just for Laughs channel. ET on weekdays and 9:00 a.m. to 1:00 p.m. Can you rewind live TV with Optimum? - Michele M Visit Optimums support page to find tutorials thatll answer common internet, TV, phone, and account questions. On the side of the box, there will usually be a label indicating a Reset button. I'm having the problem on more than one TV. Alternatively, you can call Optimum Customer Service and request a pause. WebLive TV If I miss the start of a live program, can I rewind it? Hearing from our happy customers is what motivates us to The form covers account transfer scenarios like changing your account name after a marriage or transferring account ownership if the old account holder passed away. What is the formula for calculating solute potential? WebMy live rewind feature is not working GetHuman4165996's customer service issue with Optimum from December 2019 Help with my Optimum issue First: share to improve It lets you record any TV program and watch when its convenient for you. Spontaneously. Some cable companies charge you a monthly fee to rent a DVR and require you to pay a monthly service fee to use it. If you want a response from the company it is best to contact Customer Support. 31 Messages. 115 0 obj
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Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Resetting the DVR will fix the majority of issues and an unresponsive DVR is one of the issues that a reset can fix. Any normal channels? To cancel Optimum service, call Optimums local customer service line for your region. Please post here if you figure out the issues. Press PLAY when you want your program to resume. If anyone can they should be with how large they are. 0000008424 00000 n
, I've been a loyal customer for 4plus years now and this is truly annoying the heck out of me, Hi, @user_cf5646. DVR rewind and fast forward are working. To find out exactly what DVR service is available to you and the associated pricing, the best approach is to contact Optimum directly for the most up-to-date and accurate information. Samsung QE43Q60RATXXU Auto Timeshift Please rest assured, you have reached the right team for assistance! jP.>G>MY$IYYZuX=NMMmV0"*L0b H:ptss,rqItMj#u^pvF=R]6LQZ]W8|FWjJ)v@XLrmP0'*/jERfJ03#1aXWIR4hA^+5?oQJk It depends on whether the live stream is being hosted on a platform that has the replay capability. What can you do about your Optimum TV or internet service if youre leaving for Florida, spending the summer eating lobster rolls up in Maine, or moving out to Long Island or New Jersey? Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Scan this QR code to download the app now. These DVRs typically come with a basic remote, their own hard drive, and a variety of other features. Which is correct poinsettia or poinsettia? If your cable box is not working properly, there are several steps you can take to try to get it to work again. How do I reset my optimum DVR? Unfortunately, Xfinity's X1 DVR comes with a few fees. 1. If the power is out, then the cable box is not receiving any power and could not be connected to the network. The error message DVR Service Unavailable may appear for a number of reasons: Power was unplugged to either the Expander (external hard drive) or the Digital Box while a recording was in progress. Pause live TV stopped working : r/OPTIMUM - Reddit Your PVR should be buffering the "live" feed, which should allow you to "rewind". Its also possible to control your recording from anywhere by using the Optimum App, either on a mobile device or computer. The cookie is used to store the user consent for the cookies in the category "Other. The functions work fine on recorded shows. Record a program that youre watching If you like what youre watching, its easy to start recording it. However, when I do, the stream skips to a totally different point in time on that channel. Plus, live sports (if that ever happens again) still relies heavily on broadcast television, and requires some form of recording for delayed/on-demand viewing. You also have the option to opt-out of these cookies. This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! Make sure you are signed in with your Xfinity credentials. However, you may visit "Cookie Settings" to provide a controlled consent. Make sure to mention the package you want to switch to, so they can confirm that is the one you want. Then, press FF, to see if those 30 seconds have been "buffered", and if the playback from the buffer is at a "fast-forward" speed. 0000002964 00000 n
However, the vast majority of the country still gets their television through a cable box. Customers who choose this plan also get a free Optimum Altice One box, which allows them to quickly access content and easily manage settings. Did you know that #. If they have, replace the batteries with new ones. By clicking Accept All, you consent to the use of ALL the cookies. Besides, support will NEVER fix the problem. WebGo with Google's tv offering or literally anything else. Thanks so much for taking the time to reach out to Xfinity Support with Digital Care here on our Community Forum to voice your account concerns. This is usually positioned on the lower portion of the box and is a small, red Reset button. A hard reset on your cable box is a procedure that will clear all data stored in its memory and restore the device to its factory settings. I wish I could just talk to someone at comcast, but of course you can't. So irritating. To be able to do this, Xfinity would need to store the paused data in the cloud. We appreciate you taking the time to reach out to our team regarding the feature to pause/rewind/fast forward. However, one thing that both my old boxes were/are able to do is rewind live TV properly, i.e. This cookie is set by GDPR Cookie Consent plugin. Optimum also offers VOD (Video on Demand) and network apps such as WatchESPN and other apps that offer access to the latest shows and movies. This cookie is set by GDPR Cookie Consent plugin. Yes, you can pause Optimum at any time. Your future is only a connection away. Yes, there are DVRs that dont require a subscription. Actually you should be able to fast forward a live feed. System refresh works for a while, but continues to happen often. You have up to 300 hours of Standard Definition (SD) or up to 75 hours of High Definition (HD) in storage space. Bummer! Enter your zip code below to find internet and TV providers in your area. Now I cant do none of that. WebA really cheap option is to recycle an old laptop hard drive and buy a HDD caddy for 3. Privacy Policy. Started yesterday. It comes with up to 10 Mbps of download speeds, unlimited local and long-distance calling and up to 220 channels. The only way I can stop it is if I press the pause or change the channel. Optimum gives you lots of channels for decent pricing, but youll have to watch out for hidden fees.Does Optimum have fees? To start using Timeshift on your current TV, you simply press {Play} (which looks like a triangle) on the TV remote control, and the option will automatically activate If you want to stop playback, press the {Pause} button (which looks like two vertical lines) To speed up or delay playback you need to use the {Arrow} to one side and the other Remote control sticking on fast forward and rewind the Guide Have No Information If that doesn't work, our corporate team is here for you. You can't fast forward live tv unless you have previously paused it or have rewound it. o8Iq6;5S1A_hV1HvUqRfJTF/ZA
O"$RfQ2X Timeshift / Pause Live TV on 2021 Sony Android TV If youre heading out of town for a while, call Optimum customer service at +1-866-218-3259 or chat with an Optimum by scrolling to the bottom of the page and clicking Message us. Just ask the agent to freeze your service for up to six months.