Delta is a mess. When they finally answer the phone the rep will then play "telephone" with you going back and forth and taking way too long to fix a simple problem. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. I tested this out this morning with other ticket agency and they show the same as Princess. Princess Cruises | Better Business Bureau Profile Also,does anyone know if you can book the ezair flight in Canadian dollars if cruise was booked in US dollars?thanks! Air Travel - Princess Cruises Very important to have ifneeded using EZ Air. Princess MedallionClass FAQ. They were probably busy making corrections for people leaving in the next two days, hence your long wait time. Flights That Fit Your Cruise Get personalized suggestions based on when and where you sail. After 3 hours on the phone with AA finally got a flight a day early that was workable. Department you're calling Customer Service. If the flights have been paid for by Princess- I always call Delta. It's called In Route Assistance.. But when I clicked the view eticket button it had an eticket error. Seat assignments are not guaranteed and are subject to change without notice due to schedule changes, equipment changes or other unforeseen circumstances. . Their price is lower than the airlines,that's why I am asking. Contact Us - Princess Cruises Contact Us Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? So far they have been changed (by Delta) to departing at 6am (on day of disembarkation, had to call and get that fixed), then to 7pm, and now recently 5pm. One of my trips to FLL from LAX via ATL was cancelled because of weather and ATL airport was closed. Posted October 6, 2018. They will put you on hold while they call the EZ Air folks. The Princess agent did some checking and said that they hadn't gotten the change and would send a notice when the fixed it. 6 Best Reasons to Book Cruise Line Air (and 3 Reasons Not To) Very important to have if needed using EZ Air. Option #2: Search by Phone Number . Our new Princess Plane Sailing program is an innovative service designed to seamlessly coordinate your air travel with your cruise itinerary. It has worked for me 100% of the time. Two weeks ago I had a flight on AA changed 48hrs before the flight. Its called In Route Assistance. Business Incorporated: 4/7/1959. EZ Air Phone Number - Princess Cruises - Cruise Critic Community Sometimes we'll book two days before if there's a chance of experiencing jet lag. If there aren't options on Delta then I call Princess because they may have to book with a different airline instead. To learn more, see your travel agent or call 0344 338 8663. You can't use travel points to purchase your flights. healthworker, January 26, 2020 in Princess Cruises. Click here to reload the page in order to enable certain features. Book flights, excursions, spa appointments, and more! Powered by Invision Community. If youre ticketed and paid, this is all on the operating airline. It could be the airline not informing Princess. Future Cruise Credits (FCC) Travel Documents. Call 1800-PRINCESS and ask the rep. . This definitely sounds like it could all be attributable to Delta scheduling. Dress Code and What to Pack for a Cruise. We booked EZair as we got in on the free gratuities and free air deal. Princess EZair offers real-time, competitively-priced flights that are customized to when and where you sail. It was their schedule change that caused your issue. princess was no help the princess app still had the old flight on it.I called united and they got it changed for me. Air charges are fully refundable until 54 days prior to departure. "Upon learning your new flight arrangements, we ask that you immediately contact Princess with your new flight information for our records. The fault is with the airline not informing others of there updated schedule. By But Delta never told me, I found out myself after their latest ridiculous flight change. We had our flights booked to a time that was not allowable for the cruiselines and my travel agent was very instrumental in getting the flights fixed for the original price we booked. I clicked the modify option to see if it was ticketed. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. These fares are typically higher than Restricted fares, but include the following added benefits: Restricted fares:Our Restricted fares will typically be lower than our Flexible fares, with the following terms: When it comes to exploring legendary destinations around the world, youve always chosen Princess Cruises for its service and dedication. Ive been on the phone with Princess for the past two hours trying to get answers but all they will say is we have submitted a form to the air department. Lobstermobster, April 22, 2022 in Princess Cruises. I waited a couple of days to see if the error would resolve itself and then when it didn't I used chat again on the Princess website. Both of those numbers areen-route numbers one calls when they are having issues heading to a cruise. I would rather be the one in control of my flights. Do I have to change both? Travel Tips 13.5K subscribers We are onboard the Regal. It's called In Route Assistance. Flexible fares:Flexible fares are designed for those guests who have less certainty in their travel plans and want the freedom to cancel their flight arrangements easily. By Air charges are fully refundable until 45 days prior to departure. Restricted fares are non-refundable and must be paid in full at the time of booking. You will pay for Flexible EZAir flights at final payment date, but if you book flexible fare still have option to cancel up to 45 day rule of flight or cruise whichever is sooner. We are onboard the Regal Princess and today visited Messina and Taormina on the island of Sicily, Italy while on our two week Mediterranean Cruise. I waited a few weeks to see if it had changed on the Princess website but when it hadn't changed a couple weeks later I used chat. Princess EZair - Flights for Your Cruise - Princess Cruises If your flight is cancelled or you have a last minute emergency,how would you get through to them? 3 hours and 2 very nice and helpful agents later they have changed our flights at no additional cost back to essentially what we booked last October. Then search the flights and if you find the combination you are looking for,you will see the option to select it which in turn will cancel your originally chosen flights. I have Air Canada booked through EzAir for August. I was on princess many years ago. By Does anyone have the phone number for EZ air should you need to contact them while your traveling in case you need their help? Took a very long call to Delta, but finally got rebooked on the route I had previously booked in November. When they finally answer. CruiseHealth FAQ. Thank you very much. I do not believe you can contact Princess EZAir directly. That's a mess. Does anyone know the number for EZ Air that you call if you have any problems? no cash back). Oddly the YVR to CMH flight showed as sold out even though each leg had seats available. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Call center hours 24 hours, 7 days. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Their entire suggestion was to try to find a flight from SFO to Heathrow and if worse came to worse I would wind up joining in Cobh(that means that I would spend a fewdays in London which would have been OK but I would have missed Saint Peter Port. By Have a plan for another Delta flight that will work, or one on another carrier since the delay is presumably greater than four hours. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. Thanks for posting those numbers. Luckily I check with the airline app for the latest flight time. Ezair phone number - Princess Cruises - Cruise Critic Community no cash back). Princess EZair program is an innovative service designed to seamlessly coordinate your air travel with your cruise itinerary. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Exact same situation. Licensing Information: Last minute emergency is what? She's been embattled as they all have over the past couple of years and still heavily discounts so I try not to add more to her plate unless absolutely necessary. Of course that's the regular Princess number and they won't let you speak with EZ Air. You can book EZAir flights yourself and have 24 hours from booking to cancel even restricted fares. Average wait. Princess EZ Air | WHAT TO DO IF YOUR FLIGHT IS CANCELED | Princess You may call us toll-free at 800-545-0008. EZ Air not so easy. - Princess Cruises - Cruise Critic Community We are dealing with the same thing with a Delta flight on May 29. Click here to reload the page in order to enable certain features. Not that unusual especially now. Had booked a 3 hour nonstop thru EZair that AA cancelled and AA rebooked me on a 10hr 2 stops with plane changes. Outside of the United States and Canada you may reach us at 661-284-4410. Air Canada has changed one of the flight times 3 times. If the flight is more than 24 hours away then you will most likely be rebooked by the airline or EZAir, last minute cancellations or emergencies you are provided an enroute delay number to call in your travel documents/travel Summary. Princess has no control over seat assignments, and any changes are at the discretion of the airline. You can now review up-to-the-minute flight schedules, with competitive, real-time airfare pricing and inventory for only those flights that complement your cruise. You can now review up-to-the-minute flight schedules, with competitive, real-time airfare pricing and inventory for only those flights that complement your cruise. Air charges are fully refundable until 45 days prior to departure. I went to the Delta site to check to see if I could get better seats (DH and I were not sitting together and would like to be). You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. tillys mom, May 5, 2019 in Princess Cruises. Getting flight quotes or booking flights is easy, but if you need help contact us or your Travel Advisor. Now, let Princess take care of all your travel arrangements, so your peace-of-mind can start before you even step onboard. What a huge hassle. 800-545-0008-stateside 661-284-4410 outside US I pulled these numbers off internet I just talked to Princess & verified those numbers. Air charges are non-refundable (e.g. 1No charge penalty until 45 days prior to departure for Flexible fares only. Payment is due immediately upon time of air booking. Contact Us - Princess Cruises No fee until 45 days prior to departure. Powered by Invision Community. Link for UPDATED EZ Air Information: https://youtu.be/shousJJ1HI8This video is all about Princess EZAir. PRINCESS EZAIR WARNING EARLY TICKETING IS CONSIDERED A FLIGHT CHANGE HUGE FEES 5,546 views Jun 8, 2022 389 Dislike Share Save Let's Go! I've read all the horror stories, but out flight is only 1-1/2 hours. Your flights will be updated soon." I did talk to them when 700 flights were canceled by One World due to a staff scheduling error. At this point, this flight is no different than any other ticket that you purchased on your own. 1-800-774-6237 Of course that's the regular Princess number and they won't let you speak with EZ Air. A week later it's til hasn't changed so I called united. Plus, you'll find a host of other exciting benefits: The new Princess EZair Program offers two distinct pricing options, each with specific features and benefits depending on your travel needs.