How can he get it to you and can you give me a contact number in case we need to speak to someone? Which even though, they say it is out of their hands it is an ADVICE, which they have decided to adhere by and cancel. ZA227007. I was insured with Go Skippy. Created in collaboration with eToro, Over half of Brits plan to make a New Years resolution in 2023, Level 2, 20 St Thomas St, Oh and I must not forget to tell you about their inability to open email attachments in full resolution, I sent my licence and ncd over a dozen times. Youll have the option of adding or increasing a voluntary excess, which should in turn reduce your premium. written by There were several companies involved: I have just been on the phone with an Agent at Go Skippy. Verification can help ensure real people write reviews about real companies. Please click here to access our help centre and find the best way to deal with any queries you have. We charge a fee at policy outset and a fee to administer any changes to your policy. Nobody helped me, peomised call back from manager, but didnt recieved any call back . Though it wont cover any damage to your own car. [23], During 2017 Eldon moved its offices in Newcastle into larger premises. Hi, thank you for your feedback. These optional extras include: Any cover arranged through GoSkippy is likely to become invalid if any of the following arises: Check your policy for further details to confirm your cover is valid. Go Skippy Travel Insurance I wish I listened before taking out amd insurance policy with them. Hi, thank you for your feedback. GoSkippy Insurance does offer some optional extras to provide you with more protection in certain areas. Is Volopas business payments platform right for your business? GoSkippy is a UK insurance broker offering car, bike, van and home insurance. Applied Underwriters developing InsurTech tools to help brokers with I want to ask if I have a car insurance on my BMW, is possible to cancel it and change with my Ford? written by ","anchorName":"#who-underwrites-the-car-insurance-from-goskippy-insurance"},{"label":"What are GoSkippy's levels of cover? Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Photo of back of the car Our friendly website makes it easy for you to get cheap car insurance quotes online. Check out what 14,020 people have written so far, and share your own experience. What can I sayin the current climate every penny saved is a bonus. This is our registered office only and we do not deal with in person customer queries at this address. Only the insurance policies GoSkippy Insurance sources and arranges with its affiliate Southern Rock are 5-star Defaqto rated. It all changed and went unimaginably sour when my car was hit and needed repair. In the end i have to cancel my policy and took a big amount as a cancellation fees, written by Although Banks had previously admitted advertising insurance products to campaign supporters, he stated "Eldon has never given or used any data to Leave.EU. To crown it all, i have been receiving numerous emails and letters from Go Skippy threatening to hand over the debt of 219.38 to the Insurance Collection Bureau and a default will be registered against my credit file. on 19/03/2020, Having been involved in an incident with a go Skippy policy holder I have been passed to their claims handlers (Eldon Insurance / Somerset Bridge) Contact Us. For full details regarding cancellation of your policy In fact after I received the letter to say my Insurance was being cancelled they did not advise the finance company at all and nobody knew that they had cancelled it when I called. They are separate entities with strong data control rules. London, SE1 9RS. I changed the reg on my car and when I called, they wanted to charge me 50 just to change the reg. The company was incorporated in August 2007 with John Gannon and Paul Chase-Gardener as founding directors. Through Eldon Insurance Services Ltd, GoSkippy works with a panel of different car insurers, including Allianz, Aviva, AXA, Covea, Hawkwell, Octane, Southern Rock, and Watford Insurance. We are sorry to hear of your recent dissatisfaction. AVOID AVOID AVOID AVOID, written by With just a month to go before my insurance runs out, I phoned them to say I would not be renewing, was asked why, and I told them I have sold my bike. Then to top it off after trying to make a payment over the phone my bank blocked my card because to cut costs goskippy use Nigerian call centres! [19] According to Banks Eldons's profits leapt to 16.7m for the first half of 2017, saying that the company's business had been transformed by the same AI technology used in the Brexit campaign. I was fully comprehensive yet they refused to look at my car, repair my car, offer a courtesy car,or even allow me to claim through my policy. They are very helpful, have a lot of clout and very knowledgeable as most of them are retired professionals. I suggest you phone GoSkippy and Premium Choice who provide the finance for GoSkippy policies. The fees We pride ourselves on giving our customers top quality, five-star Defaqto* rated cover with a range of add-ons. written by People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Check out and follow our socials for monthly competitions and service updates. Go Skippy Insurance | Administration Fees Home Administration Fees Administration Fees We charge a fee at policy outset and a fee to administer any changes to your policy. Thank you. Took out insurance with these and had to cancel due to car needing work my policy didnt even start for a week and still charged me. Please email reviews@goskippy.com Thank you. We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. A voluntary excess is normally an amount set by you when taking out a policy. This company takes money from your account without you agreeing to it. GoSkippy | Bristol I have to pay for you to cancel my insurance!!! Proof of earnings Let our expert ratings help you quickly find out what the quality of your insurance policy is. Windscreen cover and key care are optional extras. I just called them to cancel my policy and the agent (named Amanda Ndlovu) hung up on me when I wouldnt say why I wanted to cancel! Ive been Go skippy for 1 year now and I am very happy with the service they provide. Contact Email talk2us@goskippy.com. It came to 450, paid 1 monthly installment then next month of 45 but the payments are direct debit coming out of my account as friend don't have bank account. The customer service is a joke, nobody knows what theyre doing and nobody is competent at all. !Also staff is very rude!!!! nmatthe2 2023 Trustpilot A/S. Here are 8 tips for writing great reviews. The MOST disgusting company Ive ever even heard of. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. UPDATE: GoSkippy is a fresh, independent insurance broker set up to bring you first class insurance at the most competitive prices. Suggested companies are based on peoples browsing tendencies. I was fully comprehensive yet they refused to look at my car, repair my car, offer a courtesy car,or even allow me to claim through my policy. written by This latest research explores how much the UK is set to spend on Christmas in 2022, and how much Brits spend on unwanted gifts. been driving 25 years and this is the worst experience I have ever had with an insurance company! The fee is calculated as a percentage of insurer calculated premium and the result of individual risk calculations based on information provided by you in your quotation for a policy. reference number: 786446). before cancelling. You can change the car without cancelling for a fee of 50, I recently did this, the new cars premiums were lower by 40 pound and goSkippy didn't charge me the 10 difference. Sold my car - 101 charge. written by Affordable price [2][7], At the time, the trio of Banks, Chase-Gardener and Gannon were also the three executive directors of Bristol-based Brightside Group and owned 72% of Southern Rock Insurance, growing the group out of Commercial Vehicle Direct which they co-founded in 2001. You can view and validate documents by using your online portal. In the end I had to get the financial ombusman involved and go and see lawyers and representatives to get advice on getting my car fixed and who was liable to fix it. before cancelling. Polite and happy to help me. The electric-vehicle company plans to offer insurance to 80% of its US customers by the end of . Awful company pay the extra money to go with a proper insurance company, written by John Moffatt has left his role of active underwriter and CUO of Syndicate 1200, this publication can reveal, as new owner Westfield starts to make its mark on the business. We also run through some helpful rules of thumb for any investor. Your insurer wont pay out for a claim that costs less than this amount. [30], During 2013 Eldon sold 113,000 policies and recorded a 239,000 pre-tax profit on a revenue of 12.8m including income of 9m from services sold to Southern Rock Insurance, but paying 11.4m to Rock Services, another UK company that Banks holds a directorship with. ","anchorName":"#what-is-my-excess"},{"label":"What is the claims process for GoSkippy? Asside from the repair garage, none of these companies seemed to liaise with each other. If I hadn't put in so much effort and argued, they would have happily returned it still broken (they actually ordered the garage to return it to me unfixed - it sat on my drive for a further month and a half after this.while I argued for it to be fixed comletely). All insurance companies are doing this now, they all have underwriters. GoSkippy Insurance is a trading name of Somerset Bridge Insurance Services Ltd and are authorised and regulated by the Financial Conduct Authority, FCA no: 477112 . They then told me there would be no refund. written by Just before Christmas 2013, the company's auditors, Baker Tilly LLP resigned, reporting that the relationship had broken-down because "by failing to supply accurate information, management is imposing a limitation of scope on our work." How do I cancel my GoSkippy renewal? Thank you. We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. Over 350,000 people already trust us with their car insurance because were affordable and reliable. If you are We take a closer look at Volopas business solutions. Proof of address Learn more about Nestls recent performance and where you can invest in Nestl shares. [15][16] By early 2014 Eldon had launched the Footprint brand to sell van and motorbike policies and Business Choice Direct for commercial insurance. 6334001). Moffatt became CUO of . We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. - vavista finder.com is an independent comparison platform and information service ","anchorName":"#what-is-covered-under-my-goskippy-policy"},{"label":"General exclusions","anchorName":"#general-exclusions"},{"label":"How to save on your car insurance policy through GoSkippy","anchorName":"#how-to-save-on-your-car-insurance-policy-through-goskippy"},{"label":"What is my excess? We are very sorry to learn of your recent dissatisfaction regarding our cancellation charges. I have been told it is because it is to do with new criteria rules amended by the new insurers. Go Skippy Car insurance - Page 11 MoneySavingExpert Forum I had a problem paying on line. What is covered under my GoSkippy policy? I did a price comparison on moneysupermarket and Go Skippy offered the "cheapest" quote. GoSkippy Insurance is a broker that works with a panel of insurance companies to offer car, van, motorbike, home and travel insurance. PROVIDENT INSURANCE whom my new care is insured through were amazing at changing this with a charge for premium and a small admin feel unlike yours. The service is rubbish and their system is always down so they keep getting you to call back another time. This is the highest level of cover on offer and will give the same protection as the other levels as well as insuring your vehicle against accidental damage and vandalism. GoSkippy Insurance Reviews | Read Customer Service Reviews of goskippy We appreciate any feedback our customers provide to help us to continuously improve our service moving forward. Charged me 660 because I wanted my insurance from the next day, my fault for finding my perfect car straightaway I suppose! I had an accident and it took 6 months of arguing with 5 different parties to eventually get my car fixed. our site. As if that was not bad enough, my new insurers called to confirm my NCB with Go Skippy and they were told to do a proper check on me and other information regarding me was divulged which my new insurers did not ask for. Having completed my on line application, I omitted the SP30 A HUMAN ERROR, if I was attempting to do something dishonest I would have not declared my previous claim.. would I not??? Hi Donna, Thank you for your recent feedback. [20] The following month Eldon sent call centre workers home while it trailed moving their work to South Africa, stating that it was "entering into a period of consultation with up to 200 members of staff across the business". [1] [2] Founded in 2007 the company is regulated by the Financial Conduct Authority (FCA). Once we've checked over your question we will put it live on the site and our strong community of experts Easy peasy to do tryed all others go Skippy by far easier to understand as I'm over 60 thank you. After 23 years of driving Ive never had to deal with such a DEMANDING and incompetent insurance company! Left me un insured ! We use dedicated people and clever technology to safeguard our platform. This means we search a panel of insurers to find you the best deal to suit your needs. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. Please click here to access our help centre and find the best way to deal with any queries you have. This is a ludicrous amount to charge as a cancellation processing fee. My husband has insurance in his name. Like all journalists, she loves nothing more than a great pun. However, using a different email address without mentioning my policy number, the email got to them .I BELIEVE THEY WERE BLOCKING MY EMAILS !. Who do I turn to for help when I have been cheated by goskippy.com? I have noticed no money has come out of my bank account for this months bill. Avoid them! The prices are always worth it and customer service is excellent. Now he is going to get charged 75 for THEM to cancel and insurance he believed he was going to stay with. 101Tilley Thank you. We also ensure all reviews are published without moderation. I believe this is the reason but they will not admit it. [3] It specialises in motor vehicle insurance and currently operates under the trade names GoSkippy, Footprint, Plato Insurance Services, and Vavista. [9][10] Banks became a director upon the departure of Gannon, and Chase-Gardener also departed in February 2013. Be aware. For obscure reasons my account was set up by GoSkippy using the additional driver's email address. Stay away from this company as they promise to also get back to you and they never do! The phone line is always down they answer them put the phone down on you after hours of waiting. "[25], In November 2018 the Information Commissioner took enforcement action against Eldon Insurance and Leave.EU for breaches of the Data Protection Act, fining them a total of 135,000. How does this help small businesses?? ","anchorName":"#what-is-the-claims-process-for-goskippy"},{"label":"GoSkippy car insurance customer reviews","anchorName":"#goskippy-car-insurance-customer-reviews"},{"label":"Pros and cons for GoSkippy car insurance","anchorName":"#pros-and-cons-for-goskippy-car-insurance"},{"label":"Verdict","anchorName":"#verdict"},{"label":"Frequently asked questions","anchorName":"#frequently-asked-questions"}]}, The offers compared on this page are chosen from a range of products we can track; we don't cover every product on the marketyet. Going green? Terms of Business | GoSkippy Eldon Insurance Services Limited or simply Eldon Insurance is a British insurance broking and claims management company controlled by Arron Banks. with us, please refer to our Terms of Business. Competitive online, helpful over the phone and good comms after purchase too. Online Customer Portal Awful, rude, rip-off insurance company. Voice your opinion today and hear what 12,646 customers have already said. She told me not to worry, I'm not signing it to say I took the loan for my friend I found this rather strange. Who underwrites Skippy? Do you agree with GoSkippy Insurance's 4-star rating? This is because of data protection. Go Skippy is a trading name of Somerset Bridge Insurance Services Limited. My brain just needs a bit of catch up time to digest what is being said. Go Skippy Car insurance MoneySavingExpert Forum [5] In 2010 the company website identified it as a Newcastle-based provider of motor claims management services on behalf of Southern Rock Insurance. And who knows what else GoSkippy Insurance is arranged and administered by Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 477112). Full driving licence Its cheap for a reason and it will probably cost you if you ever have to claim from them. I booked car insurance with them through an internet site Go Skippy are an awful rogue broker, stay away from them, written by Tried to charge me double when I wanted to change to a less powerful car then ended up cancelling my policy Im now with a different company who treat me with respect I have family members who say the same they wont renew with them again. All rights reserved. offer credit facilities from a panel of lenders. written by It also has a 49% shareholding in Legal Protection Group, launched in 2016, which sells legal protection insurance, legal services and emergency assistance products. GoSkippy is a fresh, independent insurance broker set up to bring you first class insurance at the most competitive prices. on 23/01/2023. seems like Im not the only one who had this experience. Liz Edwards has been a consumer writer and editor for more than 20 years, spending most of this time at the testing and rating publisher Which?. on 20/09/2018, Absolutly terrible experiance! Storiesfrom them, calls being cut off when they feel like it. Horrible horrible company. The most normal process would be to follow the company's own complaints procedure. Aimed predominantly at younger drivers, GoSkippy Insurance is a trading name of Eldon Insurance Services Ltd, which administers insurance in the UK on behalf of Gibraltar-based Southern Rock Insurance Company Ltd. GoSkippy believe insurance should be easy. Thank you. Have been insured with Go Skippy for 18 months, received notification this week that they are cancelling my policy as the underwriter has deemed my new address to high risk, I moved 4 months ago, only now seems to be an issue. though I tried several times.Only when I started from a different quote, with a different reference number, was I able to complete my purchase. My next step will be asking for a refund, which I really dont expect to get. It goes against our guidelines to offer incentives for reviews. decisions. What can I do? [27] From June 2017 the GoSkippy brand began appearing alongside that of Leave.EU on the campaign's Facebook and Twitter posts, including one featuring a photo of the burning Grenfell Tower stating "An amnesty for Grenfell illegal immigrants? Thank you. Just be carful when looking for insurance. How much would it cost to add me on as a named driver? on 07/09/2022, Awful outfit - stay away. Companies can ask for reviews via automatic invitations. [12] According to Eldon's publicly-filed accounts, the transfer of ownership was achieved by first issuing almost 2.2m of new shares to the company's ultimate parent, Rock Holdings in a debt for equity deal in February. Bought an Electric Vehicle or hybrid? GoSkippy (insurance broker) We're here to help, however, please note this account is NOT monitored 24/7. GoSkippy Insurance is arranged and administered by Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 477112). written by Stay away! Trust-no-one Markets have taken a hit in 2022. We may also receive compensation if you click on certain links posted on our site. We will email your when your answer is on the site. We appreciate any feedback our customers provide to help us to continuously improve our service moving forward. mjMoore88 Would not recommend to anyone. It has came to the end of the year but I have received no email no letter or nothing about renewal. The payment went through ok with no extra charges. We would like to take a look into this further for you. Phoned up on several occasions over the next 4 days and just kept getting told its insured just not on any of the databases!! Could it be the lack of training on your behalf, it is your staff are on a commission structure or is it because your staff are not based within the UK for the majority and are reading from a script. My first car engine blew up after 2 weeks explained this to them and got exactly the same model and year but told it would cost another admin fee of 35 to change the reg number now paying 50 a month instead of the 29 I thought I would be payingcant cancel otherwise there will be even more cancellation fees and admin fees to pay..probably be charged an admin fee if they reply to this review! Courtesy Car Personal accident. Plans have been made to pay off the 219.38. Operating Status Active. they declined to insure our car without giving any reason for doing so after my policy expired on the 18th May, leaving my elderly/disabled parents unable to leave their home. Ticked all the boxes and came out at as excellent value for money. We have an easy to complete form which captures all the required information available here, or you can email our cancellations team at Cancellations@goskippy.com. may also receive compensation if you click on certain links posted on But I only agreed to let my friend use my bank to pay insurance, so I signed papers in my name. All fees charged are as follows: I phoned them and spoke to a lady, and explained the forms etc. This was certainly my experience this morning when my call was being taken by an operator of yours in South Africa. We are sorry to learn of your dissatisfaction. I need to know that if I cancel the policy will I have to pay all arrears? We are actually one of the fastest growing brokers in the UK. Found this company in the comparison site. AVOID GO SKIPPY AT ALL COSTS THEY ARE NOT INTERESTED IN HELPING THIRD PARTIES. All I can do is warn others PLEASE dont use this company for your insurance, even if its the cheapest. I accept that there should be a processing fee, but 75 is far too high and is simply blatant-profiteering on GoSkippys part. on 09/02/2020. Updated my details - 50 charge. Usually you lose any no claims bonus gained from that policy. We will email you when the question is on the site. We make it easy for you to get a car insurance quote that covers electric and hybrid vehicles, searching our panel of insurers to bring you a competitive quote. Chrisspence555 ","anchorName":"#cover"},{"label":"What is covered under my GoSkippy policy? We take a detailed look at the Kuda money app to see how it works. They flat out denied all requests but we're only interested in me . Who underwrites Skippy? GoSkippy Insurance Reviews | Read Customer Service Reviews of goskippy.com Do you agree with GoSkippy Insurance's star rating? on 11/05/2020. [4][16], Last edited on 26 February 2022, at 01:56, "Newcastle Insurance firm sees its turnover soar to 47.3m", "Revenue jumps at UKIP donor Arron Banks insurance business Eldon", "Insurance firm creates almost 200 jobs in two years", "Hastings Direct appoints new managing director for insurer services", "Ukip's 1m donor Arron Banks is accused of conspiracy by his old company", "Independent insurance broker expands Bristol business", "Brightside Group PLC: Change in Substantial Shareholdings and Director Dealings 12th February 2013", "Southern Rock denies 'conspiracy' to damage Brightside", "Eldon Insurance Services Limited - Full accounts", "How the businesses of Brexit campaigner 'King' Arron Banks overlap", "Ex-UKIP donor Arron Banks in Rochester by-election expenses row", "Eldon Insurance Services Limited - Amended group of companies' accounts", "Insurance losses sharpen focus on finances of Arron Banks", "Brightside and Southern Rock settle legal battle out of court", "Up to 200 jobs at risk at Eldon Insurance Services", "Arron Banks' Eldon launches Somerset Bridge MGA", "About Us - Business Choice Direct Insurance Services", "Arron Banks to float Eldon next year for 250m - Insurance Post", "Leave.EU, Arron Banks and new questions about referendum funding", "Arron Banks staff worked on Brexit campaign, MPs told", "Shameless millionaire behind Brexit campaign uses Grenfell Tower fire picture to flog insurance", "Arron Banks's firm and Leave.EU fined 135,000 over data live", "Somerset Bridge Insurance Services Limited", "Ukip donor Arron Banks shows tax cheque sent to HMRC for 1.86m", https://en.wikipedia.org/w/index.php?title=Eldon_Insurance&oldid=1074035362, This page was last edited on 26 February 2022, at 01:56. As for their google reviews, they get their friends to put up good reviews! Third party cover is the minimum level of cover that is offered by GoSkippy Insurance. Youll find details about any compulsory or voluntary excesses in your policy document. service provider and read the information they can provide. *5-star Defaqto rating on Watford comprehensive policies only. They all say different requirements when i say the persons name i was speaking too they say we dont have amyone by that name. I would recommend to anyone looking for a fairly-priced car insurance policy. Our experts select and analyse between 30 and 100 features or benefits for every policy on the market. We would like to apologise for the poor service you have received from one of our agents, this is not something we will take lightly and will be looking into this further. How do I do this? Founded Date Jan 1, 2007. Photo of the cars vin number The premium was 123. All sorted thank you. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Please click here to access our help centre and find the best way to deal with any queries you have. Hi Shelley, thank you for your feedback. VAT number: 259751759. GoSkippy Provider Page | money.co.uk I changed my number plate - 50 charge. Weve looked at the cover levels on offer from this top-rated provider, the pros and cons of the policy and the claim process involved. Proof of employment I have never had a claim over a 14 year period, I have never had a claim with this firm, I have not got a claim pending with this firm ,so why refuse to renew ?. We may receive compensation from our partners for placement of their products or services. [17][1][19] That year saw a reduced income from Southern Rock of 22.1m but an increased 39.5m paid to Rock Services. Patterson's (repair garagethis company was the only decent one who helped me through the process) product or commit to any plan. Thanks. Did you know?You can view and validate documents by using your online portal. We're an established UK broker We are actually one of the fastest growing brokers in the UK. Hi Emma, thank you for your feedback. You gave me no option to pay and additional premium. Excellent prices, super easy sign up process very impressed, They are always finding ways to get some extra money out of you, I will not recommend it to anyone. on 20/09/2018, By far worst insurance company ever!! Customers praise the helpful staff and straightforward service, but some complain of issues with cancelling their policy and admin charges (updated December 2020). So horrible insurance i changed asap i could. Its vital that you let your insurer know about an incident as soon as possible, even if its not your fault. GoSkippy Insurance Reviews | Read Customer Service Reviews of goskippy